Press n or j to go to the next uncovered block, b, p or k for the previous block.
| 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 | /** * WhatsApp Cloud FAQ Controller * Handles FAQ management for WhatsApp Cloud accounts * * @module controllers/WhatsAppCloudFAQController */ const WhatsAppCloudFAQ = require('../models/WhatsAppCloudFAQ'); const { logger } = require('../config/logger'); const { sanitizeInput } = require('../utils/sanitizer'); class WhatsAppCloudFAQController { /** * List all FAQs for tenant/account * GET /api/user/whatsapp-cloud/faqs */ static async list(req, res) { try { const tenantId = req.tenantId || req.user?.tenantId || 1; const { active, accountId } = req.query; const faqs = await WhatsAppCloudFAQ.getByTenantId( tenantId, accountId ? parseInt(accountId) : null, active === 'true' ); res.json({ success: true, data: faqs }); } catch (error) { logger.error('Error listing WhatsApp Cloud FAQs', { error: error.message }); res.status(500).json({ success: false, error: 'Failed to load FAQs' }); } } /** * Get FAQ by ID * GET /api/user/whatsapp-cloud/faqs/:id */ static async getById(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { id } = req.params; const faq = await WhatsAppCloudFAQ.getById(id, tenantId); if (!faq) { return res.status(404).json({ success: false, error: 'FAQ not found' }); } res.json({ success: true, data: faq }); } catch (error) { logger.error('Error getting WhatsApp Cloud FAQ', { id: req.params.id, tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to load FAQ' }); } } /** * Search FAQs * GET /api/user/whatsapp-cloud/faqs/search */ static async search(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { q, accountId } = req.query; if (!q) { return res.status(400).json({ success: false, error: 'Search query is required' }); } const faqs = await WhatsAppCloudFAQ.search( tenantId, sanitizeInput(q), accountId ? parseInt(accountId) : null ); res.json({ success: true, data: faqs }); } catch (error) { logger.error('Error searching WhatsApp Cloud FAQs', { tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to search FAQs' }); } } /** * Create new FAQ * POST /api/user/whatsapp-cloud/faqs */ static async create(req, res) { try { const tenantId = req.tenantId || req.user?.tenantId || 1; const { question, answer, keywords, emoji, category, active, order_position, trigger_type, account_id } = req.body; if (!question || !answer) { return res.status(400).json({ success: false, error: 'Question and answer are required' }); } const data = { question: question.trim(), answer: answer.trim(), keywords: keywords ? keywords.trim() : null, emoji: emoji ? emoji.trim() : null, category: category || 'general', active: active !== false, order_position: order_position || 0, trigger_type: trigger_type || 'keyword', account_id: account_id || null }; const faq = await WhatsAppCloudFAQ.create(tenantId, data); res.status(201).json({ success: true, message: 'FAQ created successfully', data: faq }); } catch (error) { logger.error('Error creating FAQ', { error: error.message, stack: error.stack }); res.status(500).json({ success: false, error: 'Failed to create FAQ: ' + error.message }); } } /** * Update FAQ * PUT /api/user/whatsapp-cloud/faqs/:id */ static async update(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { id } = req.params; const { question, answer, keywords, emoji, category, active, order_position, trigger_type, account_id } = req.body; // Check if FAQ exists const existing = await WhatsAppCloudFAQ.getById(id, tenantId); if (!existing) { return res.status(404).json({ success: false, error: 'FAQ not found' }); } const data = {}; if (question !== undefined) data.question = sanitizeInput(question); if (answer !== undefined) data.answer = sanitizeInput(answer); if (keywords !== undefined) data.keywords = keywords ? sanitizeInput(keywords) : null; if (emoji !== undefined) data.emoji = emoji ? sanitizeInput(emoji) : null; if (category !== undefined) data.category = sanitizeInput(category); if (active !== undefined) data.active = active; if (order_position !== undefined) data.order_position = order_position; if (trigger_type !== undefined) data.trigger_type = trigger_type; if (account_id !== undefined) data.account_id = account_id; const faq = await WhatsAppCloudFAQ.update(id, tenantId, data); logger.info('WhatsApp Cloud FAQ updated', { tenantId, faqId: id, userId: req.user.id }); res.json({ success: true, message: 'FAQ updated successfully', data: faq }); } catch (error) { logger.error('Error updating WhatsApp Cloud FAQ', { id: req.params.id, tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to update FAQ' }); } } /** * Delete FAQ * DELETE /api/user/whatsapp-cloud/faqs/:id */ static async delete(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { id } = req.params; const deleted = await WhatsAppCloudFAQ.delete(id, tenantId); if (!deleted) { return res.status(404).json({ success: false, error: 'FAQ not found' }); } logger.info('WhatsApp Cloud FAQ deleted', { tenantId, faqId: id, userId: req.user.id }); res.json({ success: true, message: 'FAQ deleted successfully' }); } catch (error) { logger.error('Error deleting WhatsApp Cloud FAQ', { id: req.params.id, tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to delete FAQ' }); } } /** * Toggle FAQ active status * PATCH /api/user/whatsapp-cloud/faqs/:id/toggle */ static async toggleActive(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { id } = req.params; const faq = await WhatsAppCloudFAQ.toggleActive(id, tenantId); logger.info('WhatsApp Cloud FAQ status toggled', { tenantId, faqId: id, newStatus: faq.active, userId: req.user.id }); res.json({ success: true, message: 'FAQ status updated successfully', data: faq }); } catch (error) { logger.error('Error toggling WhatsApp Cloud FAQ status', { id: req.params.id, tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to update FAQ status' }); } } /** * Reorder FAQs * POST /api/user/whatsapp-cloud/faqs/reorder */ static async reorder(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { order } = req.body; if (!Array.isArray(order)) { return res.status(400).json({ success: false, error: 'Order must be an array' }); } await WhatsAppCloudFAQ.reorder(tenantId, order); logger.info('WhatsApp Cloud FAQs reordered', { tenantId, count: order.length, userId: req.user.id }); res.json({ success: true, message: 'FAQs reordered successfully' }); } catch (error) { logger.error('Error reordering WhatsApp Cloud FAQs', { tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to reorder FAQs' }); } } /** * Get FAQ statistics * GET /api/user/whatsapp-cloud/faqs/statistics */ static async getStatistics(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { accountId } = req.query; const stats = await WhatsAppCloudFAQ.getStatistics( tenantId, accountId ? parseInt(accountId) : null ); res.json({ success: true, data: stats }); } catch (error) { logger.error('Error getting WhatsApp Cloud FAQ statistics', { tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to load statistics' }); } } /** * Get FAQ settings * GET /api/user/whatsapp-cloud/faqs/settings */ static async getSettings(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { accountId } = req.query; const settings = await WhatsAppCloudFAQ.getSettings( tenantId, accountId ? parseInt(accountId) : null ); res.json({ success: true, data: settings }); } catch (error) { logger.error('Error getting WhatsApp Cloud FAQ settings', { tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to load settings' }); } } /** * Save FAQ settings * POST /api/user/whatsapp-cloud/faqs/settings */ static async saveSettings(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { accountId, ...settings } = req.body; // Sanitize text fields if (settings.menu_trigger_keyword) { settings.menu_trigger_keyword = sanitizeInput(settings.menu_trigger_keyword); } if (settings.welcome_message) { settings.welcome_message = sanitizeInput(settings.welcome_message); } if (settings.no_match_message) { settings.no_match_message = sanitizeInput(settings.no_match_message); } if (settings.menu_header) { settings.menu_header = sanitizeInput(settings.menu_header); } if (settings.menu_footer) { settings.menu_footer = sanitizeInput(settings.menu_footer); } const savedSettings = await WhatsAppCloudFAQ.saveSettings( tenantId, settings, accountId ? parseInt(accountId) : null ); logger.info('WhatsApp Cloud FAQ settings saved', { tenantId, accountId, userId: req.user.id }); res.json({ success: true, message: 'Settings saved successfully', data: savedSettings }); } catch (error) { logger.error('Error saving WhatsApp Cloud FAQ settings', { tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to save settings' }); } } /** * Get FAQ analytics by ID * GET /api/user/whatsapp-cloud/faqs/:id/analytics */ static async getFAQAnalytics(req, res) { try { const tenantId = req.tenantId || req.user.tenantId; const { id } = req.params; // Get FAQ details const faq = await WhatsAppCloudFAQ.getById(id, tenantId); if (!faq) { return res.status(404).json({ success: false, error: 'FAQ not found' }); } // Get recent usage const { pool } = require('../config/database'); const [recentUsage] = await pool.query( `SELECT user_message, confidence_score, algorithm_used, intent, created_at FROM whatsapp_cloud_faq_usage WHERE tenant_id = ? AND faq_id = ? ORDER BY created_at DESC LIMIT 10`, [tenantId, id] ); // Get related failed searches const [failedSearches] = await pool.query( `SELECT query, search_count, last_searched_at FROM whatsapp_cloud_faq_failed_searches WHERE tenant_id = ? AND (query LIKE CONCAT('%', (SELECT question FROM whatsapp_cloud_faqs WHERE id = ? LIMIT 1), '%') OR query LIKE CONCAT('%', (SELECT keywords FROM whatsapp_cloud_faqs WHERE id = ? LIMIT 1), '%')) ORDER BY search_count DESC LIMIT 5`, [tenantId, id, id] ); // Get feedback stats const [feedbackStats] = await pool.query( `SELECT SUM(CASE WHEN rating = 1 THEN 1 ELSE 0 END) as helpful_count, SUM(CASE WHEN rating = 0 THEN 1 ELSE 0 END) as unhelpful_count, AVG(rating) as avg_rating, COUNT(*) as total_feedback FROM whatsapp_cloud_faq_feedback WHERE tenant_id = ? AND faq_id = ?`, [tenantId, id] ); const analytics = { faq: faq, recent_usage: recentUsage || [], failed_searches: failedSearches || [], helpful_feedback: feedbackStats[0]?.helpful_count || 0, unhelpful_feedback: feedbackStats[0]?.unhelpful_count || 0, avg_rating: feedbackStats[0]?.avg_rating || 0, total_feedback: feedbackStats[0]?.total_feedback || 0 }; res.json({ success: true, data: analytics }); } catch (error) { logger.error('Error getting FAQ analytics', { id: req.params.id, tenantId: req.tenantId || req.user.tenantId, error: error.message }); res.status(500).json({ success: false, error: 'Failed to load analytics' }); } } } module.exports = WhatsAppCloudFAQController; |